Privacy Policy

How to Request a Copy or Deletion

You may request a copy of the personal data we hold about you, or ask for it to be deleted, at any time. Simply use the contact page on the site to make your request. Under Malaysian personal data protection law, you have the right to access your data and to have it corrected or erased. We will respond to your request within the timeframe required by law.

Who Data Is Shared With

We share data with analytics and hosting providers who act strictly on our instructions. These partners help us operate the site and improve performance; they cannot use your data for their own purposes. Your personal data is never sold, rented, or traded to third parties. We do not share information with advertisers or any unrelated organisations. Your privacy is respected at all times.

How Long Records Are Kept

Contact form records are retained only as long as necessary to resolve your query and for a short period afterward for record-keeping. Once no longer needed, they are deleted securely. Server logs are kept for a limited period — typically a few months — then automatically deleted. We do not hold data indefinitely; removal occurs when the purpose for holding it ends.

Cookies and Turning Them Off

The site uses cookies to remember your preferences, keep you logged in, and understand how the lobby is used. These small files are stored on your device when you visit. If you disable cookies in your browser, you may still access the site, but some features — such as personalised settings and smooth navigation — may not work as intended.

Why Each Type of Data Is Held

Contact form submissions are held so that we can respond to your enquiry, provide support, or address any concerns you raise. Without this data, we cannot reply to you. Server logs are held to maintain the security and stability of the site, to analyse traffic patterns, and to improve the user experience. This data helps us detect and prevent misuse.

What We Collect and When

When you use the contact form on the site, you submit your name, email address and message. This information is provided voluntarily when you reach out to us. Our web server automatically records your IP address, browser type, operating system, and the pages you view. This happens every time you visit the platform, regardless of whether you fill in a form.

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